Charleston City Resources
As your representative on Charleston City Council, I want to ensure you have easy access to the tools and resources you need to engage with your city government. Charleston offers numerous online platforms and services designed to make it simpler for residents to report issues, stay informed, and participate in local government. Whether you need to report a pothole, track your garbage collection, research zoning information, or watch City Council meetings from home, these digital resources put city services at your fingertips. Below you'll find the essential tools every West Ashley resident should know about to stay connected and make your voice heard at City Hall.
Your one-stop portal for requesting City services and reporting community issues. Use this system to request new street signs, report potholes that need repair, address stormwater drainage problems, report missed garbage collection, request tree trimming on City property, and report broken streetlights. Each request is assigned a tracking number, routed to the appropriate department, and monitored until completion. This is typically the fastest way to get City attention on neighborhood maintenance issues.
Report non-emergency crimes that have already occurred through this secure online system. Appropriate for incidents like theft, vandalism, fraud, or lost property when no suspects are present and no immediate police response is needed. This system frees up 911 operators for true emergencies while ensuring your incident is properly documented and investigated. For crimes in progress or emergencies, always call 911.
The complete, searchable database of Charleston's local laws and regulations. Find specific rules about parking restrictions, noise ordinances, business licensing requirements, building codes, zoning regulations, and permitted activities. The code is organized by topic and regularly updated as City Council passes new ordinances. Useful for understanding your rights and responsibilities as a Charleston resident or business owner.
Never miss trash day again with this free mobile app that sends push notifications about garbage, recycling, and yard waste collection schedules. The app provides advance reminders about when to put bins curbside, alerts about holiday schedule changes, and notifications about weather-related collection delays. Particularly useful for new residents learning pickup schedules or during holiday weeks when collection dates shift.
Stay informed with the Mayor's weekly newsletter featuring updates on City initiatives, upcoming public meetings, road closures and construction projects, community events, and recognition of outstanding City employees and volunteers. The newsletter also includes important announcements about policy changes, budget discussions, and opportunities for public input on City decisions.
Review agendas, supporting documents, and meeting minutes for City Council meetings and all City boards and commissions. Agendas are typically posted several days before meetings, allowing you to prepare for public comment periods. Find detailed staff reports, proposed ordinances, and background information on issues before Council. Essential for staying informed about decisions that affect your neighborhood.
An interactive mapping tool that provides property-specific information throughout Charleston. Enter any address to discover which City Council district it's in, zoning classifications and permitted uses, flood zone designations, who maintains nearby roads (City, County, or State), school district boundaries, and overlay districts with special regulations. Essential for property owners planning renovations, potential buyers researching neighborhoods, or residents trying to understand local regulations.
Handle most City business transactions online 24/7. Apply for building permits, business licenses, special event permits, and tree removal permits. Pay utility bills, parking tickets, business license fees, and permit fees. Track the status of your applications, schedule inspections, and access permit documents. Create an account to save time on future transactions and receive email updates about your applications.
Watch live streams of City Council meetings, Planning Commission meetings, and other public meetings from home. Access archived meetings to catch up on past discussions and decisions. The channel also features educational videos about City services, behind-the-scenes looks at City operations, and public service announcements. Particularly valuable for residents who cannot attend meetings in person but want to stay engaged in local government.
Reach out
I believe in accessible government and open communication with the residents of District 9 —your input helps shape the decisions I make on Charleston City Council. Whether you have a concern about city services, want to share your thoughts on upcoming issues, or need assistance navigating city resources, I'm here to listen and help.