Citizen Service Desk: https://www.charleston-sc.gov/1884/Citizen-Services-Desk

Report requests for City services.  This is your first line to City services, from sign requests, pothole repairs, stormwater maintenance issues, missed garbage collection, etc.  Submissions will be routed to the appropriate department and tracked.

CHS Trashtracker App: Apple or Android

Receive updates and alerts related to garbage and trash collection.  This app notifies you when it is time to put your garbage, trash, and recycling on the curb.  You will also receive alerts related to any major disruptions to service.

Mapnet: https://gis.charleston-sc.gov/interactive/mapnet/

Obtain information that is specific to a geographical location.  Mapnet provides useful information about who maintains public infrastructure, zoning and land use restrictions, City Council districts, etc.

Online Crime Reporting: www.charleston-sc.gov/onlinereporting

Report certain criminal activities online.  This allows you to report crimes that are not in progress easily. This can free up your time and allow the Police Department to monitor criminal activity from a centralized location better, saving taxpayer resources and keeping law enforcement officers effective.  All crimes, including attempts, should be reported for effective policing.

City Newsletter Sign-up: https://mailchi.mp/charleston-sc/city-of-charleston-newsletter

Receive weekly information from the Mayor’s office.  This newsletter provides routine information about the City’s initiatives, updates the community about operations, and spotlights efforts by City employees and community members.

Charleston Customer Self-Service: https://egcss.charleston-sc.gov/energov_prod/selfservice/#/home

Interface with the City.  This website is where you can apply for permits, business licenses, etc., as well as make any payments.

City of Charleston Code: https://library.municode.com/sc/charleston/codes/code_of_ordinances

Research the codified ordinances of the City.  The City publishes all ordinances that govern its operations, regulate land use, and prohibit activities within City limits.

City of Charleston Public Meeting Agendas: https://www.charleston-sc.gov/AgendaCenter

Research the various items before the City Council and the various boards and commissions.  Unless there is a finding of expediency to add an item at a public meeting, all items up for discussion and voting will be published in advance of the meeting.

City of Charleston YouTube: https://www.youtube.com/@CityofCharlestonSCgov

Observe public meetings from your home or on demand.  This site keeps public meetings fully accessible to the public.